About GregoryConsulting LLC

---

Customized training for stakeholders and frontline employees in navigating crises.

A comprehensive review of current customer support processes and systems.

Reviewing processes for service recovery and customer retention.

Identify opportunities to improve efficiency to enhance the organization's customer care culture.

Development of customer care assistance teams.

Crisis preparedness planning, help with creating and conducting drills and reviewing existing procedures.

Design and deliver personalized webinars tailored to the specific training topics required by an organization.